Shipping policy

We ship worldwide directly from Dubai, UAE, ensuring your Soleia piece arrives with the utmost care and attention.

UAE Deliveries

Dubai:
- Same-day or next-day delivery available.
- Complimentary delivery on orders above 600 AED.
- A delivery fee may apply to orders below this amount.

Other Emirates:
- Next-day delivery across all Emirates.
- Complimentary delivery on orders above 600 AED.
- A delivery fee may apply to orders below this threshold.

Order Processing

- Orders are prepared and dispatched within 2–3 business days, depending on stock availability and artisanal production.
- Express requests may be accommodated when possible.

International Shipping

- Delivery timeframe: 5–10 business days depending on destination.
- International customers are responsible for any customs duties, VAT, import taxes, or additional fees required by their country.
- All international parcels include tracking.

Elite Middle East Region

Standard Shipping: AED 70 (5–10 business days)
Express Shipping: AED 100 (3–5 business days)

Europe Premium Region

Standard Shipping: AED 200 (5–10 business days)
Express Shipping: AED 260 (3–5 business days)

United Kingdom Premium Region

Standard Shipping: AED 200 (5–10 business days)
Express Shipping: AED 260 (3–5 business days)

North America Premium Region

Standard Shipping: AED 200 (5–10 business days)
Express Shipping: AED 280 (3–5 business days)

Oceania Premium Region

Standard Shipping: AED 230 (7–12 business days)
Express Shipping: AED 320 (4–7 business days)

Free Shipping

Orders over AED 1,500 qualify for free international shipping.

Tracking Information

- A tracking link will be provided for every order, allowing you to follow your Soleia piece from Dubai to your doorstep.